Frequently Asked Questions
Planning a holiday in Sardinia?
How long does the booking process take? What methods of payment accepted? Can I use more than one payment method to pay for a reservation? And more.
Why our platform is the perfect choice for your rentals needs
Demuro Homes & Villas Rent is a home rental platform launched in 2023 by Antonello Demuro. The aim is to offer 20+ years of hospitality expertise to the home rental market. With a focus only on the premium and luxury tier of rental homes, Demuro works with select professional home management companies to ensure that every home offered can be serviced at the high standard expected.
We carefully select every property, every villa is different. Some homes are owned by a frequent traveler, some thers are second homes that are rarely occupied.
Guests who book with us have access to a unique collection of private villas in Costa Smeralda, from beachfront houses, characterful townhouses, flats, apartments and penthouses.
We only work with professional management companies offering premium and luxury private home inventory. Each home is evaluated in person before being listed on our site.
Each listing has the option to contact the manager. In this instance you can get in touch with us so that we can answer any questions you may have about the home or your stay.
Find the button “Contact the Owner” in the listing you are interested in. In this instance you can write and ask to be called by an agent. Please do not forget to provide for your phone number.
Of course you can. Please find the button “Contact the Owner” in the listing you are interested in. In this instance you can write and ask to be called by an agent. Please do not forget to provide for your phone number.
Some villas accept instant payment, other properties require acceptance by the owner. Please check on the property page all details.
The accepted payment methods are bank transfer and credit card. Please check on the property page the accepted payment methods.
The booking process usually takes a few minutes. You may receive a call from one of our staff who will provide you with all the useful details
In some cities in Sardinia additional taxes are required based upon the number of occupants. In these instances the tax is calculated using the number of guests you enter and then added into the rate. Following your booking we will work with you to ensure correct crediting of these tax based on the occupancy of the home.
These will vary by home. Please review details on the listing page to understand each home’s check-in and check-out times, as far as late check-out policy.
House rules are different for each home but often cover quiet hours for specific neighborhoods, what can and cannot be accessed during your stay, and other nuances about the home. These rules will be communicated to you prior to arrival by the home management company that looks after the home. A copy of the rules will also be available in the home.
Professional housekeepers do a full service clean of every home before a new guest arrives. At some luxury properties, housekeeping is provided throughout the stay; this will be detailed on the home listing. In some instances, mid-stay housekeeping is available for an extra fee, and can be purchased during home booking or requested during your stay through the contact details that were provided to you over email or during check-in.
We ask that you take care of the homes as if they were yours, but we know that sometimes, things can happen. If any damages occur during a stay, please report them to the home management company using the contact details provided in-home. The management company will also assess each home following every stay and will work with you to resolve any issues.
Great service. Exceptional rentals. Beautiful Sardinia.
Why choose a Property Management Company?
A property management company is a firm that provides professional management services for real estate properties, including rental properties, such as apartments, houses, and villas.
The services, provided by “Home & Villas exclusive rent by Demuro” property management company, can include:
- Rent collection and tenant screening: collecting rent payments from tenants and conducting background checks to ensure that prospective tenants are qualified to rent the property.
- Maintenance and repairs: coordinating and managing maintenance and repairs of the property, including responding to tenant requests and emergencies.
- Financial management: keeping track of the property’s income and expenses, preparing financial statements, and handling tax obligations.
- Marketing and advertising: promoting the property and attracting qualified tenants through advertising and other marketing efforts.
- Legal compliance: ensuring that the property is in compliance with all local and state laws and regulations.
- Customer service: providing assistance and support to tenants, addressing their questions and concerns, and resolving disputes.
Using a property management company can provide several benefits for property owners and property guests, including increased efficiency and profitability, reduced stress, and improved tenant satisfaction. When choosing a property management company, it’s important to consider factors such as experience and reputation.
Your interests are protected, whether you want to rent a villa or you want to generate income from your luxury property.
More questions?
Please feel free to contact us at any time. Get in touch with us so that we can answer any questions you may have.
Who do I call?
You call an agent who is a member of our hospitality expert team. We are here to answer any question about the home or the stay.
Are parties allowed?
It depends on the property rules that can vary by home, some properties are rented for events. Please review details on the listing page.
Are kids allowed?
These will vary by home, most of properties are suitable for families and ideal for children. Please review details on the listing page.
Can we do weddings?
Some properties are rented for weddings. Please feel free to contact our agents in order to find the ideal house for your needs.